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Feature #14566

Systematically gather data about failures when creating the intermediary Tails

Added by anonym about 1 year ago. Updated 7 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Installation
Target version:
Start date:
08/30/2017
Due date:
% Done:

10%

QA Check:
Feature Branch:
Type of work:
Research
Blueprint:
Starter:
Affected tool:

Description

E.g. when using UUI etc.

The help desk team have access to this data and should design and implement a process to do this continuously.

History

#1 Updated by BitingBird about 1 year ago

  • Category set to Installation

#2 Updated by anonym 12 months ago

  • Target version changed from Tails_3.2 to Tails_3.3

#3 Updated by anonym 10 months ago

  • Target version changed from Tails_3.3 to Tails_3.5

#4 Updated by anonym 8 months ago

  • Target version changed from Tails_3.5 to Tails_3.6

#5 Updated by mercedes508 8 months ago

  • Assignee changed from mercedes508 to emmapeel

assigning to emma, in order to be more consstent with 2018 evolution of help desk workload.

#6 Updated by emmapeel 7 months ago

  • Status changed from Confirmed to In Progress
  • Target version changed from Tails_3.6 to Tails_3.7
  • % Done changed from 0 to 10

We will discuss this on our next internal meeting, so it will not be done in time for 3.6. Added it to our agenda, changed Target version.

#7 Updated by emmapeel 7 months ago

  • Status changed from In Progress to Resolved

emmapeel wrote:

We will discuss this on our next internal meeting, so it will not be done in time for 3.6. Added it to our agenda, changed Target version.

OK, we set up a system and we will start gathering this information on a file on the shared repo (no data there yet)

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