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Bug #14697

Document workaround for Tails freezing with NVIDIA GTX 1080 when HTC Vive headset is connected to HDMI

Added by intrigeri 25 days ago. Updated 25 days ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
Hardware support
Target version:
Start date:
09/21/2017
Due date:
% Done:

0%

QA Check:
Feature Branch:
Type of work:
End-user documentation
Blueprint:
Easy:
Affected tool:

Description

  • Reference: #11831#note-130
  • Problem: Tails freezes (not sure at which time exactly)
  • Workaround: unplug that headset before starting Tails
  • Affected hardware:
    • at least NVIDIA GTX 1080, but most likely all Pascal GPUs
    • at least HTC Vive headset, and perhaps more HDMI devices

More generally, various reports tell us that a number of problems with nouveau drivers for NVIDIA graphics can be workaround'ed by unplugging non-essential devices connected to the NVIDIA thing (e.g. 2nd display, sound outputs etc.) or by plugging displays on a different port.

It might be worth pointing to https://nouveau.freedesktop.org/wiki/CodeNames/ (so users can identify their hardware) and https://nouveau.freedesktop.org/wiki/FeatureMatrix/ (so that users can tell whether the issue they're experiencing is Tails-specific or not).


Related issues

Related to Tails - Bug #11831: NVIDIA Maxwell series graphic card: X.Org doesn't start, or slow graphics operations Resolved 04/10/2017
Blocks Tails - Feature #14758: Core work 2017Q4: Technical writing Confirmed 10/02/2017

History

#1 Updated by intrigeri 25 days ago

  • Related to Bug #11831: NVIDIA Maxwell series graphic card: X.Org doesn't start, or slow graphics operations added

#2 Updated by intrigeri 25 days ago

#3 Updated by intrigeri 25 days ago

(Really that should be 2017Q4 but I can't find any such ticket on #13246.)

#4 Updated by sajolida 14 days ago

  • Blocks deleted (Feature #13423: Core work 2017Q3: Technical writing)

#5 Updated by sajolida 14 days ago

  • Blocks Feature #14578: Decide when we want to release Tails based on Debian Buster added

#6 Updated by sajolida 14 days ago

  • Blocks deleted (Feature #14578: Decide when we want to release Tails based on Debian Buster)

#7 Updated by sajolida 14 days ago

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