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Bug #14788

Feature #14548: Fix issues identified in the expert review done by jaster on our installation instructions

Add anchors to the troubleshooting parts of the installation doc

Added by goupille 10 months ago. Updated 4 months ago.

Status:
Confirmed
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
10/04/2017
Due date:
% Done:

0%

QA Check:
Feature Branch:
Type of work:
Website
Blueprint:
Starter:
Affected tool:

Description

Some part of the installation documentation are difficult to point to a user seeking support. As an example the following link just point to the top of the page :

https://tails.boum.org/install/win/usb/index.en.html#install-inc-steps-restart-first-time.inline.not-entirely

and not to the troubleshooting part.

it would be great if all those "troubleshooting notes" were anchored.

Or create a page dedicated to issues starting Tails as proposed on https://tails.boum.org/blueprint/support_page/.


Related issues

Related to Tails - Feature #15130: Restructure our support page and content Confirmed 09/28/2013
Related to Tails - Bug #12474: Document troubleshooting tips for more failure scenarios throughout installation assistant Confirmed 04/25/2017
Duplicated by Tails - Bug #15015: Install doc sections should be easily linkable Duplicate 12/05/2017
Duplicated by Tails - Feature #15129: Improve visibility of troubleshooting sections Duplicate 12/27/2017
Blocks Tails - Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing Confirmed 03/14/2018

History

#1 Updated by intrigeri 10 months ago

it would be great if all those "troubleshooting notes" were anchored.

Yes! When doing user support on our testers list or XMPP, I very often need to point users to "the XXX section on $PAGE".

#2 Updated by sajolida 8 months ago

  • Blocks Feature #14758: Core work 2017Q4 → 2018Q1: Technical writing added

#3 Updated by sajolida 7 months ago

  • Related to Feature #15130: Restructure our support page and content added

#4 Updated by emmapeel 6 months ago

  • Duplicated by Bug #15015: Install doc sections should be easily linkable added

#5 Updated by sajolida 6 months ago

  • Parent task set to #14548

#6 Updated by sajolida 6 months ago

  • Related to Feature #15129: Improve visibility of troubleshooting sections added

#7 Updated by sajolida 6 months ago

  • Related to deleted (Feature #15129: Improve visibility of troubleshooting sections)

#8 Updated by sajolida 6 months ago

  • Duplicated by Feature #15129: Improve visibility of troubleshooting sections added

#9 Updated by sajolida 6 months ago

  • Related to Bug #12474: Document troubleshooting tips for more failure scenarios throughout installation assistant added

#10 Updated by sajolida 6 months ago

  • Description updated (diff)

#11 Updated by sajolida 4 months ago

  • Blocks deleted (Feature #14758: Core work 2017Q4 → 2018Q1: Technical writing)

#12 Updated by sajolida 4 months ago

  • Blocks Feature #15411: Core work 2018Q2 → 2018Q3: Technical writing added

#13 Updated by sajolida 4 months ago

I'm out of budget for this quarter.

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